FAQ

When will my order be ready?

Orders are fulfilled within 2 business days.

How long will my order take to ship?

Shipping orders are shipped with USPS and UPS  to ensure package protection. Orders typically arrive between 2-5 business days once shipped. Once your package is handed to the courier it is out of our control as to how quickly it is received.  We are not responsible for any lost packages. To obtain information about your package(s) , please refer to the tracking information provided.

I just placed an order but changed my mind. Can I cancel?

Yes. If your order has not yet been fulfilled, you are free to contact us to cancel within 24 hours of placing the order.  You will be refunded to the original form of payment within 7 business days.

I received my order and would like a refund, is that possible?

Because our products are for personal care use, we do not offer refunds for already processed orders. 

Are any of your products good for sensitive skin?

Yes! Contact us at customerservice@nourish-skincare.com to see a list of current product recommendations that fit your skin type.